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TikTok Customer Acquisition Cost (CAC) Calculator

Calculate how much it costs to acquire a new customer through your TikTok marketing campaigns.

Calculate Your CAC

Total spent on TikTok marketing (ads, content, tools)

Number of NEW customers gained (not repeat customers)

Period you're measuring

CAC Benchmarks by Industry

Typical Customer Acquisition Cost on TikTok by business type:

🛍️ E-commerce (Low Ticket)$15-$50

Products under $100, impulse purchases

👗 Fashion & Beauty$20-$60

High TikTok audience fit, strong conversion

📱 Apps & Software (SaaS)$30-$150

Subscription models, higher LTV justifies cost

💼 B2B Services$50-$200+

Longer sales cycles, higher contract values

The LTV:CAC Ratio Rule

Your business health depends on this critical ratio:

Healthy3:1 or Higher

Sustainable, profitable growth

Acceptable2:1 to 3:1

Viable but watch margins closely

Risky1:1 to 2:1

Barely profitable, needs optimization

UnsustainableBelow 1:1

Losing money on each customer

Example: If your CAC is $50, your LTV should be at least $150 for a healthy 3:1 ratio. Use our Lifetime Value Calculator to determine your LTV.

How to Reduce Your CAC

1

Improve landing page conversion rate—1% increase = 10-20% CAC reduction

2

Build organic following first to warm up cold traffic with retargeting

3

Use lookalike audiences based on your best customers

4

Test user-generated content (UGC) ads—often 3-5× more effective

5

Optimize for "Purchase" instead of "Traffic" in TikTok Ads Manager

6

Run retargeting campaigns for website visitors (50-70% lower CAC)

7

A/B test ad creative weekly—winning ads can drop CAC by 30-50%

8

Bundle products or increase order value to improve efficiency

When High CAC is Acceptable

Sometimes a higher CAC makes business sense:

Subscription Businesses

SaaS and subscription boxes can afford $100-$200 CAC because LTV over 12-36 months is $500-$2,000+. Focus on retention and reducing churn rather than lowering CAC.

High Repeat Purchase Rate

Beauty, supplements, and consumables with 60-80% repurchase rate justify higher initial CAC. A customer acquired for $60 who buys 5× over 2 years is extremely profitable.

Market Penetration Strategy

When entering a new market, accepting a 2:1 or even 1.5:1 LTV:CAC ratio to gain market share can be strategic—if you have funding and a plan to improve unit economics.

Frequently Asked Questions